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Groceries, COVID-19, Coronavirus lockdown

Missed delivering groceries again? Say thank you than sorry

If you have skipped delivering groceries or milk once once again in these social distancing and lockdown periods, master to regain buyers trust once again, by just saying a well mannered thank you at the stop of your discussion. Appreciation like stating thank you is normally a more productive method than apology -indicating sorry – at restoring consumer fulfillment in the scenario of service failures, suggests new research. When services providers redress these failures with an appreciation, customers report higher…